Paste your website. Get an assistant that answers like your clinic.
AskTheDoc reads your practice's own public website and configures a patient assistant from what's already there — your services, your hours, your policies. It takes about a minute, and you never have to sit through a sales call to see it work.
It educates patients, screens for urgent concerns, and routes them to the right next step. It does not diagnose, and it does not stand in for you.
No card to start. Review every word before it goes live on your site.
How it works
Three steps, about sixty seconds.
You don't need a project plan or an IT person. If your clinic already has a website, most of the work is done.
Paste your website address
We read your public pages — services, hours, locations, the way you describe your care — and use them to configure the assistant. Nothing private, nothing you haven't already published.
Read it and adjust
You see exactly what it will say and where it came from. Change the wording, add what's missing, set the questions you always want asked, and tell it what to hand straight to a human.
Turn it on
Copy one line of code onto your site, or send it to whoever maintains it. Conversations show up in your inbox with a plain-language summary you can skim between patients.
What it does
One assistant, three places patients reach you.
Start with your website. Add the phone line when you're ready. Each one is configured from the same source, so patients hear the same answers everywhere.
On your website
A chat assistant in the corner of your own site. It answers the questions your front desk answers twenty times a day, gathers the details that matter, and points people toward booking.
- Answers hours, services, insurance and policy questions
- Screens for urgent concerns and says so plainly
- Hands you a short summary of every conversation
On your phone line
The same assistant picks up when nobody can. Evenings, lunch hour, the middle of a busy adjustment block — callers get a real answer instead of a voicemail beep.
- Answers in your clinic's own words
- Takes a message and routes urgent calls to a person
- You get the call summary the same way you get chats
Connected to your booking software
So the assistant fits the system your team already lives in, rather than adding another window to check. We set the connection up with you.
- Works alongside your existing scheduling workflow
- Set up by us, not left to you
- Integration depth varies by platform
Works with
Works with the software you already use.
You've already trained your team on a system. We'd rather fit around it than ask you to change it.
Integration depth varies by platform — ask us about yours.
Pricing
Plain pricing. Start with the part you need.
Building your assistant and seeing what it says costs nothing. You only pay when you put it in front of patients.
Onboarding
Create your assistant from your website, review every answer, and adjust the wording. No card, no call.
Chat assistant on your site
The assistant live on your own website, with conversation summaries delivered to your team.
Phone assistant
The same assistant answering your clinic's phone, with a summary of every call.
Booking software integration
Connect the assistant to the booking or practice-management software your team already uses. Depth varies by platform.
Safety & privacy
Where the line is, and who holds the information.
It never diagnoses
The assistant educates, screens for urgent concerns, and routes patients to the right next step. It does not diagnose, does not interpret findings, and does not make clinical decisions. When something sounds urgent, it says so and points the person to appropriate care or to a human on your team.
You set the rules, and you see everything
You decide what it may answer, what it must always ask, and what it must hand straight to a person. Every conversation is visible to you, in your own words, so nothing is happening on your behalf that you can't read.
How information is handled
Contact details are kept separate from health information, and both are accessible only to your practice team. We are addressing formal compliance requirements as the product matures, and we'll tell you plainly where we are rather than waving a badge at you.
Built from what you already publish
Configuration comes from your clinic's public website — the same pages any patient can read today. Nothing is invented about your practice, and anything the assistant doesn't know, it says it doesn't know.
Book a demo
Prefer to be walked through it?
Most clinics build their own assistant in a minute and never speak to us — that's the point. But if you'd rather see it with someone, send a note and we'll set up a time.
Please don't include patient information in this form. It goes to a general inbox.